Regulations

Regulations of the Website

2homerent.pl

Definitions

For the purposes of these Regulations, the following terms are used:

1. Website Regulations - this document;
2. Website - the website at 2homerent.pl, through which the Website Administrator provides services electronically, in accordance with the provisions of the Website Regulations;
3. Website Administrator - "2Homerent" limited liability company based in Bydgoszcz, address: ul. Ołowiana 10, 85-461 Bydgoszcz, entered into the Register of Entrepreneurs of the National Court Register, the court of the register - District Court in Bydgoszcz, KRS:  0000781700, NIP: 9671426966, REGON: 383088802, share capital: PLN 10,000.00 (paid up in full) or persons authorized by it;
4. User - a natural person (including a Consumer), a legal person or an organizational unit without legal personality but having legal capacity, which uses the Website on the terms set out in the Regulations of the Website;
5. Guest - a User who made a Reservation at the Establishment;
6. Consumer - a natural person who performs a legal transaction with an entrepreneur not directly related to his business or professional activity and, for the purposes of the Website Regulations, a natural person concluding a contract directly related to his business activity, when the content of this contract shows that it is not of a professional nature for him , resulting in particular from the subject of its business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity;
7. Object - real estate described on the Website, where you can book accommodation (both the building and its part, such as an apartment or a room);
8. Lessor - a person providing the Object for rent;
9. Reservation - the User's request addressed to the Website Administrator via the Website, the provision of the reservation service of the Facility selected by the User on the dates indicated by the User, resulting in the obligation to pay fees in accordance with the prices applicable in a given Facility; Reservations made via AirBnB.com and Booking.com are not considered Reservations;
10. Policy - Privacy and Cookie Policy available at https://2homerent.pl/regulamin#cookies;
11. Regulations of stay - Regulations of stay in the Facility constituting an attachment to the Regulations of the Website available at https://2homerent.pl/regulamin;
12. Conditions of stay - conditions specified in the description of the facility, such as, in particular, the maximum number of people staying in the facility, no pets, no smoking;
13. Variable fee - the basic amount of the accommodation fee for the entire stay in the Facility, determined after the User provides the dates of stay. The variable fee does not include Fixed Fees and Optional Fees;
14. Fixed fees - fees not included in the variable fee, which the Guest is obliged to pay, such as, for example, tourist tax, cleaning fee, fee for additional bed, charged when making the Booking in accordance with the price list presented to the User when making the Booking;
15. Optional fees - additional fees for optional services available in the facility, which the Guest may or may not use, such as mini bar, pay TV, SPA zone, if it is not clearly stated in the Description of the facility that they are included in the price and if they have not been paid as additional options selected when making the Reservation in accordance with the price list presented when making the reservation;
16. Description of the Facility - the Description of the Facility consists of all information about the Facility posted on the Website, including cancellation conditions, minimum length of stay, description of the conditions in the facility and its equipment, location, prepayment.

• 2.  

General provisions

1. These Website Regulations were introduced by the Website Administrator in order to meet the requirements specified in the Act of 18 July 2002 on the provision of electronic services (i.e. Journal of Laws of 2020, item 344.) and constitute an Agreement for the provision of electronic services, concluded between the Website Administrator and the User.
2. The Website Administrator is the owner of the Website.
3. Through the Website, the Website Administrator provides online accommodation booking services in accordance with the presented Descriptions of the Facilities.
4. The subject of the Regulations are the conditions under which the User may use the Website and make Reservations.
5. The Website Administrator is responsible for publishing the proposals for the Objects together with the Description of the Objects, location and photos, and for making changes and updates to them, based on the information they have, including information obtained from the Lessor.
6. The Website Administrator makes the Website available for use and mediates in concluding contracts for the rental of Objects by making Reservations. The administrator is not a party to contracts concluded between Guests and Lessor. The exception is the rental of the Facility,whose owner is the Website Administrator.
7. The Website Administrator reserves the right to temporarily stop or limit the provision of electronic services due to maintenance, service or modification of the Website. The Website Administrator will inform Users about the planned works referred to in the previous sentence and the estimated time during which the use of electronic services will be impossible or limited, at least 3 days in advance. Such information will be provided to the e-mail address provided by the User or posted directly on the Website.

• 3.

Making a Reservation

1. Reservations may be made only by Users with full legal capacity and legal persons or organizational units without legal personality to which the law grants legal capacity.
2. The User may book accommodation in the Facility via the Website or the websites of external service providers to which a link from the Website directs, however, the Website Administrator is not responsible for the content of external websites and their incorrect operation.
3. In order to make a Reservation via the Website, it is necessary to have:
   1. an active e-mail account (e-mail);
   2. a computer, tablet or smartphone with Internet access along with the current version of a properly configured web browser, such as Firefox, Google Chrome, Microsoft Edge or Opera.
4. A prerequisite for an effective Booking is the acceptance of the Website Regulations, Policy and Regulations of stay and filling in the Booking form, including at least providing the following data:
   1. name,
   2. last name,
   3. phone number,
   4. email address,
   5. the planned start and end date of the stay,
   6. arrival time.
5. After making the Reservation, a confirmation e-mail will be sent to the e-mail address provided in the Reservation form. The booking confirmation email must be kept until the end of your stay. If the Guest provides a phone number, he will also receive an SMS confirming the Booking.
6. If you do not receive the confirmation e-mail within one hour from making the reservation, please contact the Website Administrator immediately.
7. After receiving the confirmation e-mail, you should immediately check the correctness of the data contained therein. If the data is consistent with the information provided when making the Booking, please contact the Website Administrator immediately.
8. The Guest is responsible for securing the received e-mail with the information provided during the Booking and should counteract the possibility of disclosing the content of this message to third parties and its loss.
9. By making a Reservation (ie by filling in the Reservation form and clicking the "Book" button), the User concludes an agreement on the terms specified in the Regulations of the Website and undertakes to pay for the Reservation in accordance with § 6 of the Regulations of the Website.
10. The possibility of making a reservation may depend on the minimum length of stay. The minimum length of stay is specified in the Facility Description..
11. The reservation will not be made if the Property is already booked on the date indicated by the User. Information about available dates can be checked in the calendar of a given Facility.
12. Reservations can be made 24 hours a day, 7 days a week throughout the year, excluding technical breaks.
13. The booking becomes effective until the prepayment is made. When full payment is required to make a Property Reservation, the reservation becomes effective until the full payment is made. If it is not necessary to make a prepayment or a full payment to make a Booking, the Booking becomes effective until the time of completing and sending the Booking form via the Website.

• 4.

Creating User Accounts

8. As part of the Website, it is possible to create User accounts, which include Guest accounts and Lessor accounts, also known as owners' accounts.
9. The Lessor's accounts (owners' accounts) are established by the Website Administrator on the basis of a separate agreement. This agreement specifies the method of using these accounts and the functionalities available within them.
10. Guest Accounts are created by the Website Administrator at the User's request by e-mail or when making the Booking, if the Guest agrees by checking the appropriate checkbox.
11. It is not necessary to create an account on the Website to make a reservation.
12. As part of the Guest's account, it is possible to view the received discounts and use them for subsequent Reservations.
13. The Guest's Account is set up and maintained free of charge.
14. The Website Administrator reserves that the Guest's account may be deleted immediately if it is found that the account is used contrary to its purpose, in particular in a way that threatens the security of the Website.
15. Accounts can only be created for people after with full legal capacity
16. Users are obliged to keep their logins and passwords confidential. All activities performed through the accounts shall be considered the activities of the User to whom the account is assigned. The Website Administrator is not liable for damages resulting from the disclosure of logins and passwords to third parties.
17. The user is responsible for the appropriate length and complexity of the password. The Website Administrator is not responsible for damages resulting from the use of a password that is too short or too simple. Sufficiently complex passwords are those consisting of at least 8 characters, including letters, numbers and special characters, other than dictionary entries, event dates, names and surnames, or keyboard strings (e.g. qwerty123).
18. Accounts are non-transferable.
19. The User may annoy the Website Administrator with a request to delete the account. The request to delete the account should be sent to the Website Administrator via e-mail.

• 5.

Change of booking

1. The person making the Reservation is the person authorized to use it.
2. The right to use the Reservation may be transferred to another person.
3. Up to 30 days before the start of the stay, you can change the date of your stay free of charge.

• 6.

Payment

1. The amounts of fees provided on the Website are daily fees and may change depending on the date and length of stay. The total payment for the stay is calculated by adding the Variable Fee and the Fixed Fee.
2. After the Reservation has been made, the Fixed Fees and Variable Fees will not change for a given Reservation.
3. The Website Administrator is not responsible for the amount of Optional Fees. Optional fees may change at any time, but not later than when the Guest uses the services resulting in the charging of Optional Fees.
4. All Fixed Fees and Variable Fees that the User undertakes to cover upon making the Reservation will be presented to the User prior to making the Reservation. This does not apply to Optional Fees.
5. The amounts provided on the Website are gross amounts (i.e. they include VAT).
6. The User may choose the currency in which he will pay in accordance with the options available on the drop-down list available in the upper right corner of the browser.
7. If the Booking is made more than 30 days before the start of the stay, it is necessary to make a prepayment of 30% of the full amount for the stay. The remaining amount must be paid no later than 30 days before the start of the stay. Reservations made less than 30 days before the start of the stay require payment of the full amount for the stay.
8. In the event of failure to pay the full amount of the prepayment or the full payment within 48 hours of making the Reservation, the Reservation will be canceled, and the partial prepayment amount already paid will be returned to the Reserving Party within 14 days.
9. The moment of payment of fees or prepayments is the moment of crediting the Website Administrator's account.
10. The Website Administrator does not charge any additional fees for his benefit from the Guest. The Lessor covers the fee for the Website Administrator for handling the reservation.
11. Invoices for the stay will be delivered electronically to the address indicated in the Reservation form. If you want to receive a paper invoice, please send a relevant request by e-mail to the Website Administrator, providing the address to which the invoice is to be sent.
12. Variable and fixed fees can only be paid via the Website. The Website Administrator declares that he does not provide payment services to Users. Payment services as part of the Reservation are handled by an entity authorized to do so on the basis of the Act of August 19, 2011 on payment services.

• 7.

Cancellation and modification of the booking

1. Cancellations can be made by contacting the Website Administrator by e-mail.
2. The moment of canceling the Booking is considered the moment when the message about the cancellation of the booking reached the Website Administrator in a way that allows the contents to be read (i.e. the moment when it was registered on the Website Administrator's e-mail service).
3. The guest is not entitled to withdraw in accordance with the provisions of art. 38 points 12 of the Act of 30 May 2014 on consumer rights (i.e. Journal of Laws of 2020, item 287, as amended).
4. If the Reservation is canceled before 30 days from the date of the start of the stay, the amount paid will be returned in the form of a voucher that can be used for Reservations made in the same Establishment via the Website within one year from the date of cancellation of the Reservation. In the event of cancellation of the reservation after this date, the prepayment is not refundable.

• 8.

Duties and responsibilities of the Website Administrator

1. The Website Administrator ensures the Website's operation 24 hours a day, 7 days a week, all year round, excluding technical breaks.
2. Website administrator ensures that the existence of the Object in the location indicated on the Website has been verified by him.
3. The Website Administrator is responsible for the compliance and updating of the content on the Website with the information received from the Lessor.
4. The Website Administrator is not responsible for the actions of the Owners or their omissions or for the inconsistency of the Description of the Facility with the facts resulting from incorrect, false or incomplete information provided by the Lessor. The Lessor will repeat the responsibility in this respect.
5. Opinions visible on the Website come from external websites and do not constitute the opinion of the Website Administrator. The Website Administrator is not responsible for their content.
6. The Website Administrator is not responsible for incorrect operation of the Website or incorrect handling of the Reservation resulting from force majeure, understood as events beyond the control of the Website Administrator, resulting from external factors, impossible to predict and prevent, while maintaining due diligence, such as natural disasters, epidemics and pandemics, war, strikes. This provision does not apply to Consumers.
7. The Website Administrator provides online accommodation booking services and is not responsible for non-performance or improper performance of contracts concluded between the Guest and the Lessor, which he is not a party to, i.e. for the Lessor's actions or omissions not directly related to the Booking itself, but only for the stay, such as e.g. lack of towels, no utilities.
8. If the User becomes convinced that the content of his rights posted on the Website, including in particular copyrights or related rights or personal rights, he will inform the Website Administrator about it in order to amicably resolve a potential dispute.
9. The Website Administrator is not responsible for the arrangements made between the User and the Lessor without the participation of the Website Administrator.

• 9.

Complaints

1. Any complaints regarding the operation of the Website, the Reservation made, including the conditions prevailing in the Establishment and the services provided as part of the Reservation made, may be directed to the Website Administrator.
2. The Website Administrator will recognize the complaint within 14 days.
3. Responses to the complaint will be sent to the address provided as part of the Registration form or to the address from which the complaint was sent.

• 10.

Contact

1. The Lessor can be contacted directly at the addresses and telephone numbers provided in the Description of the facility or through the Website Administrator.
2. Contact with the Website Administrator in matters relating to the Facilities or Reservations, including in particular the cancellation of the reservation, is possible by e-mail at: kontakt@2homerent.pl or booking@2homerent.pl.
3. Whenever the Website Regulations refer to contact with the Website Administrator, it is understood as contact made in accordance with paragraph 2.

• 11.

Intellectual Property Rights

1. The Website Administrator informs that the Website contains materials protected by law, such as: photos, recordings, plans, graphics, logos, descriptions, the adopted layout and color selection, which are the subject of intellectual property protection. Using them without the consent of the Website Administrator is prohibited, unless the Website Regulations provide otherwise. In particular, these materials may constitute works within the meaning of the provisions of the Act of February 4, 1994 on Copyright and Related Rights (i.e. Journal of Laws of 2018, item 1191, as amended) and therefore be subject to the resulting these provisions are legally protected.
2. The User is entitled to use the Website and the content and materials posted on it in a manner consistent with their intended use as part of permitted personal use or as part of the User's business activity to the extent necessary to make and use the Reservation.
3. It is forbidden to use the content posted on the Website for profit. Making a Booking for a business trip is not considered a profit-making goal.
4. It is forbidden to disseminate the content posted on the Website without the source of this information being clearly, legible and understandable for the potential recipient, ie the Website.
5. It is forbidden to use the content posted on the Website in a way or in a context that is detrimental to the personal rights of third parties, including in particular by creating, as a result of their modification, offensive content inciting violence, in a manner or in a context that encourages the commission of prohibited acts or otherwise contrary with the law or morality.
6. The content of the Regulations may be recorded by the User at any time by printing it or saving it on a data carrier.

• 12.

Final Provisions

1. The Website Administrator reserves the right to make changes to the content of the Website Regulations or Policy. The changed content of the Regulations of the Website or the Policy is valid after 7 days from its publication on the Website. Use of the website by the User after this date, it is tantamount to acceptance of the new content of the Regulations of the Website or the Policy. Persons who have an account on the Website will be informed about changes to the Regulations of the Website or the Policy immediately after publishing the changes on the Website.
2. If the User does not consent to the new content of the Website Regulations or Policy, and has an account on the Website, he should immediately submit a request to delete the account to the Website Administrator.
3. The consumer has the option of using out-of-court dispute resolution methods, including use of consumer arbitration courts operating at the Provincial Inspectors of the Trade Inspection. Detailed information on the mode and method of dispute resolution in the form referred to in the previous sentence can be found at https://www.uokik.gov.pl/wazne_adresy.php#faq596.
4. In order to take advantage of out-of-court settlement of consumer disputes, the User who is a Consumer may also use the EU ODR internet platform, available at the following address: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main. home.chooseLanguage If you wish to use the ODR platform, the User, when submitting a complaint through it, should provide the following e-mail address of the Website Administrator: kontakt@2homerent.pl.
5. The provisions referred to in paragraph 1. 3 and 4 apply only to persons who have the status of a consumer within the meaning of Polish law, not to persons who are an individual entrepreneur.
6. Annex to the Regulations constitute its integral part.
7. In cases not covered by this Agreement, the provisions of Polish law shall apply.
8. In case of doubt, the content of the contract in Polish shall be binding.